FAQ

Ordering this year’s gear has never been this easy.

Below you’ll find the answers to common questions we get asked every day from teams just like yours.
Don’t see your question, call or text us at 239.470.0872 or email us at SALES@RACERINK.COM.

ORDERING

Submitting Order Forms
Order online by finding your order forms and submitting through our uploader.
Samples

With most of our products, you have the option to order a sample. Let us know what item, color, and size you would like and we will send you one. You have 30 days after you receive the sample to return the item or else you will be charged the cost of the item.

*Please note that we must hold your credit card number on file until the undamaged samples have been returned.

Reorders
We would be happy to offer you the same pricing as your previous order, as long as you purchase at least 50 percent of the quantity of that order, and this order meets our minimum order quantity requirements of 4 pieces (not include bags).
Minimums

Because you order takes a while to setup, we require that each order contain at least six pieces, and sometimes up to 12 pieces for several of our sublimated products.

We also offer discounts based on volume, so please be sure to ask about the options available.

Production Time
We will start production on your items as soon as we receive your specifications, including your art, sizes and logos. In most situations, we can turn around custom orders in four weeks or less.
Rush Service
Yes, in most cases, we can deliver rush orders. Our ability to do this may depend on our currentproduction capacity, however. We ask that you inquire about rush service as early as possible inthe ordering process.

DESIGNS

Submitting Order Forms
Order online by finding your order forms and submitting through our uploader.
Samples

With most of our products, you have the option to order a sample. Let us know what item, color, and size you would like and we will send you one. You have 30 days after you receive the sample to return the item or else you will be charged the cost of the item.

*Please note that we must hold your credit card number on file until the undamaged samples have been returned.

Reorders
We would be happy to offer you the same pricing as your previous order, as long as you purchase at least 50 percent of the quantity of that order, and this order meets our minimum order quantity requirements of 4 pieces (not include bags).
Minimums

Because you order takes a while to setup, we require that each order contain at least six pieces, and sometimes up to 12 pieces for several of our sublimated products.

We also offer discounts based on volume, so please be sure to ask about the options available.

Production Time
We will start production on your items as soon as we receive your specifications, including your art, sizes and logos. In most situations, we can turn around custom orders in four weeks or less.
Rush Service
Yes, in most cases, we can deliver rush orders. Our ability to do this may depend on our currentproduction capacity, however. We ask that you inquire about rush service as early as possible inthe ordering process.

SIZING

Submitting Order Forms
Order online by finding your order forms and submitting through our uploader.
Samples

With most of our products, you have the option to order a sample. Let us know what item, color, and size you would like and we will send you one. You have 30 days after you receive the sample to return the item or else you will be charged the cost of the item.

*Please note that we must hold your credit card number on file until the undamaged samples have been returned.

PRICING

Submitting Order Forms
Order online by finding your order forms and submitting through our uploader.

SHIPPING

Submitting Order Forms
Order online by finding your order forms and submitting through our uploader.
Samples

With most of our products, you have the option to order a sample. Let us know what item, color, and size you would like and we will send you one. You have 30 days after you receive the sample to return the item or else you will be charged the cost of the item.

*Please note that we must hold your credit card number on file until the undamaged samples have been returned.

RETURNS

Submitting Order Forms
Order online by finding your order forms and submitting through our uploader.